Help Center & User Guide
A complete step-by-step manual to managing your school.
General Questions
How do I reset my password?
Click on the "Forgot Password" link on the Sign-In page. You will receive an email with instructions to reset your access.
What if I forget which email address I used?
Please contact your school administrator. They can check the school directory and tell you exactly which email address is connected to your account.
What if I completely lose access to my email account?
Your school records are safe. Contact your school administrator. For students, the admin can disconnect your old email, allowing you to create a new account and link it back using your Roll Number and Date of Birth. For staff, the admin can simply update your profile with a new email.
Can I use this on my phone?
Yes. The system works on mobile phones, tablets, and computers. You can save it to your home screen for easy access.
Step 1: Onboarding & First Login
When you create an account for the first time, you will set up your school's workspace.
- Create Your Workspace: Enter the official name of your school to create your database.
- Admin Access: The account you use to sign up is granted Administrator privileges.
- Dashboard Access: Once submitted, you will be taken to your main dashboard to begin setup.
Step 2: School Settings & Configuration
Configure your school's official details in the Settings menu.
- Basic Information: Update your school's contact number, address, and email.
- Official Documents: Upload your school logo and the principal's signature for use on printed documents.
- Academic Calendar: Define your weekly off days and add dates for public holidays.
- Fee Collection Methods: Choose how parents will pay fees. Enter Bank Account details or Mobile Wallet details to be printed on vouchers.
Step 3: Managing Your Subscription
Keep your school's account active by managing your subscription plan.
- Account Status: View your current plan and check your next billing date.
- Choosing a Plan: Browse available plans to see the features and limits included in each.
- Making a Payment: Follow the on-screen instructions to transfer funds, then upload a photo of your payment receipt.
- Payment History: View a list of your past payments and check if your recent uploads have been approved.
Step 4: Class Registry & Management
Build your school's academic structure.
- Create Classes: Add grades and sections (e.g., Grade 10, Section A).
- Class Incharges: Assign a specific teacher to lead each class.
- Delete Classes: If you delete a class, the students inside are kept safe and moved to a holding area so no data is lost.
Step 5: Curriculum & Subject Mapping
Define what subjects are taught in your school.
- Master List: Create subjects in the global curriculum list.
- Assign Subjects: Link subjects to specific classes so teachers can enter grades for them.
- Remove Subjects: You can remove a subject from a specific class if it is no longer taught there.
Step 6: Staff Profiles & Performance
Manage your employees and their teaching assignments.
- Staff Profiles: Add new staff members and view their details.
- Subject Allocation: Assign specific subjects to teachers.
- Performance: View a teacher's attendance record, class average scores, and student ratings.
- Payroll Records: Check the history of a staff member's monthly salary slips.
Step 7: System Access Control
Control what your staff can see and do in the system.
- System Roles: Assign access levels such as Admin, Principal, Accountant, or Teacher.
- Designations: Give staff members custom job titles (e.g., "Head of Science") for their profiles.
Step 8: Student Admissions & Directory
Enroll students and manage their records.
- Admissions: Use the admission form to enter personal details, guardian information, and assign the student to a class.
- Student Directory: View a complete list of all enrolled students.
- Manage Profiles: Edit student details, view their financial ledgers, or print their ID cards.
Step 9: Daily Attendance
Keep track of who is present each day.
- Mark Attendance: Mark students and staff as Present, Absent, Late, or on Leave.
- Submit Records: Save the daily attendance to lock the records for that day.
- Monthly Reports: Generate an attendance matrix to view a full month's record for any class.
Step 10: School Announcements
Send digital notices to the school community.
- Create Notices: Write messages and broadcast them to the portal dashboards.
- Target Audience: Choose to send messages to everyone, only teachers, or only students and parents.
- Priority Levels: Mark important announcements as high priority.
Step 11: Date Sheet Manager
Schedule upcoming examinations.
- Create Schedules: Assign subjects to specific dates and times for exams.
- Generate Dates: Use the generator tool to quickly build a schedule by selecting a start date and end date.
- Print: Print the finalized date sheets to distribute to classes.
Step 12: Roll Number Slips
Prepare students for their exams.
- Generate Slips: Select an exam type and class to generate entry slips for students.
- Add Instructions: Write custom rules and notes for the examination hall.
- Print Layouts: Choose to print the instructions on the front of the slip or on a separate back page.
Step 13: AI Analytics & Chat Assistant
Review your school's data and ask questions.
- Monthly Reports: Generate a report to review your school's financial health, attendance trends, and academic performance for a specific month.
- Chat Assistant: Ask the assistant questions about your school data (e.g., "Who is absent today?" or "What is the timetable for Grade 5?").
- Print Reports: Print the generated reports for your physical records.
Step 14: Certificate Generator
Create professional awards and official documents.
- Select Templates: Choose from pre-written templates like "School Leaving Certificate" or "Academic Excellence".
- Customize Design: Change the fonts, borders, and colors of the certificate.
- Add Seals: Add a customizable seal or badge to make the document official, then print it.
Step 15: QR Attendance Scanner
Use a camera to mark attendance quickly.
- Live Scanning: Hold a student or staff ID card up to the camera to mark them present.
- Camera Controls: Switch between front and back cameras if your device has multiple lenses.
- Offline Scanning: If the internet disconnects, you can continue scanning. The system will update the records once the connection is restored.
Step 16: Exam Results & Class Ledger
Enter grades and manage student academic progress.
- Enter Marks: Input exam scores by subject, by individual student, or view the entire class at once.
- Exam Parts: Break a subject down into multiple parts (like a written test and a practical) and assign weights to each.
- Report Cards: Print individual report cards or generate them for the whole class.
- Class Promotion: At the end of the year, use the promotion tool to move students to the next grade.
Step 17: Fee Configuration & Policies
Define what students are charged.
- Fee Structures: Create monthly fee plans for different grades or sections.
- Line Items: Add specific charges like Tuition Fee, Transport Fee, or Lab Fee.
- Billing Rules: Set the monthly due date and define the late fine amount.
Step 18: Student Ledger & Adjustments
Manage individual student accounts and payments.
- View Balances: Check the total fee balance and payment status for any student.
- Adjustments: Add custom charges, apply discounts, or remove specific fee components for a student.
- Clear Payments: Record when a student pays their fee to update their status to cleared.
Step 19: Fee Analytics & Dashboard
Review your school's fee collection progress.
- Revenue Tracking: View your target revenue, total collected amount, and total pending amount.
- Visual Charts: Look at charts showing your overall recovery percentage and class distribution.
Step 20: Defaulter Recovery & Reminders
Follow up on unpaid fees.
- Recovery List: View a list of all students who have not paid their fees.
- WhatsApp Reminders: Send a fee reminder message directly to a parent's WhatsApp.
- Printed Reminders: Print physical reminder slips to hand to students in class.
Step 21: Printing Fee Vouchers
Generate bills for your students.
- Print Vouchers: Print a fee voucher for a single student or print them for an entire class at once.
- Layout Options: Vouchers will print in either Bank Mode (3-part slip) or Online Mode (single page with QR code) based on your settings.
Step 22: Finance & Payroll Management
Track your school's overall budget and expenses.
- Financial Overview: View your net profit or loss for any selected month.
- Staff Payroll: Process monthly salaries for your employees and print payslips.
- Manage Expenses: Record daily school expenditures like electricity bills or maintenance costs.
- Export Data: Download your financial records as a spreadsheet.
Step 23: Teacher Portal Guide
Teachers have their own login to manage their classrooms.
- Dashboard: View daily timetables and assigned classes.
- Attendance: Class In-Charges can mark the daily attendance for their students.
- Class Diary & Syllabus: Post homework, assignments, and term syllabi for students to view.
- Question Papers: Create, format, and print exam papers.
- Gradebook: Enter exam marks for assigned subjects.
Step 24: Student & Parent Portal
Students and parents can log in to stay updated on school progress.
- Linking Accounts: Link the account by entering the student's Roll Number and Date of Birth.
- Dashboard: View attendance records, pending fee dues, and recent exam grades.
- Academic Records: Check detailed exam results, upcoming date sheets, and the class diary.
- Teacher Feedback: View a list of teachers and submit a rating based on the learning experience.